Privacy Policy
Last updated: November 3, 2026
1. Who we are
MB Lemos, trading as EuroPartLine, decides how your personal data is used. In law this makes us the data controller.
MB „Lemos“, Gedimino g. 22A-14, LT-44319 Kaunas, Lithuania. Company code 305605910, VAT number LT100017921117. E-mail contact@europartline.com.
2. What we collect, why, and on what legal basis
| What | Why | Legal basis (GDPR Art. 6(1)) |
|---|---|---|
| Your name, e-mail, phone and delivery address | To take, deliver and support your order. The carrier uses the phone and e-mail for delivery messages. | Our contract with you (b) |
| Company name, if you buy for a business | To put it on your invoice | Our contract with you (b) |
| What you ordered, the prices and your invoice | To keep our accounts and pay tax | A legal duty (c) |
| Your card payment | Stripe takes the payment. We never see or store your full card number. | Our contract with you (b) |
| Your messages to us (the contact form and e-mail) | To answer you | Steps you ask for before a contract (b), or our interest in answering you (f) |
| Your withdrawal from a purchase | To handle it and refund you | A legal duty (c) |
| A scrambled code of your IP address and e-mail | To stop card fraud and abuse of our forms | Our interest in a safe shop (f) |
| Visit statistics (Umami, no cookies) | To see how the shop is used | Our interest in improving the shop (f) |
| Google Analytics, only if you turn it on | Statistics | Your consent (a) |
3. What you must give us
To buy, we need your name, e-mail, phone and delivery address. Without them we cannot deliver your order. Everything else is up to you.
4. Automatic checks on payments
Card payments pass automatic fraud checks by Stripe and by our shop. A check can stop a payment. If that happens, write to us, and a person looks at it.
5. Who receives your data
- Stripe (Stripe Payments Europe, Limited, Ireland), for card payments. Stripe also uses the data to prevent fraud, under its own privacy policy.
- The carrier of your parcel (LP Express, or the courier we book for your parcel), for delivery.
- Hetzner Online GmbH (Germany), which hosts our website and e-mail on servers in the EU.
- Google (Google Ireland Limited), only if you turn on Analytics.
- Our accountant and the Lithuanian tax authority, for invoices and tax, as the law requires.
We never sell your data or share it for marketing.
6. Data outside the EU
Stripe and Google may also process data in the United States. This happens under the EU-US Data Privacy Framework or the EU standard contractual clauses, as the GDPR requires.
7. How long we keep it
- Orders, invoices and payment records: as long as Lithuanian accounting and tax law requires.
- Messages: as long as we need them to answer you, and to show what we agreed if a question comes up later.
- Withdrawal records: with the order they belong to.
- The scrambled fraud codes from payments: 7 days.
- A sign-in session: 30 days.
- Google Analytics statistics: 2 months.
8. Your rights
You can ask us to show you your data, correct it, delete it, limit its use, or give it to you in a file you can take elsewhere. You can object to a use based on our interest. Where you gave consent, you can take it back at any time. For cookies, use "Cookie settings" at the bottom of every page. For anything else, write to us at contact@europartline.com. We answer within one month.
You can also complain to the Lithuanian State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija), vdai.lrv.lt.
9. Security
We protect your data with encrypted connections, access controls and secure password storage. Our servers are in the EU.
10. Changes
When this policy changes, we update it here and change the date at the top.